Fault in the data centre (OVH)
Temporary Incident
edudip.com
edudip.market (including sofengo.de and business solutions)
Webinar-room
Media-Servers
Webinar-room
Scheduler-server
Turn-server
Avatars on edudip.com
VIP API-access
2021-10-13 09:15 CET
·
1 hour, 31 minutes
Update
Resolved
October 13, 2021 · 10:46 CET
The problem in the data centre has been solved and the edudip software can be operated without restrictions again.
Investigating
October 13, 2021 · 10:17 CET
We continue to work with the data centre operator to resolve the issue, a majority of our customers are able to use the service again (V2) while the service remains restricted for some customers (V1).
Update
October 13, 2021 · 10:02 CET
Here you can check the current status of the data centre provider: https://twitter.com/ovh_status/status/1448185498812485633 We are working hard to find a solution.
Issue
October 13, 2021 · 09:43 CET
Due to internal problems in the data centre at OVH, there may currently be (isolated) restrictions in the use of our service.
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