Fault in the data centre (OVH)
Temporary Incident
edudip.com
edudip.market (including sofengo.de and business solutions)
Webinar-room
Media-Servers
Webinar-room
Scheduler-server
Turn-server
Avatars on edudip.com
VIP API-access
2021-10-13 09:15 CEST
· 1 hour, 31 minutes
Update
Resolved
November 4, 2021 · 16:25 CEST
The problem in the data centre has been solved and the edudip software can be operated without restrictions again.
Investigating
November 4, 2021 · 16:25 CEST
We continue to work with the data centre operator to resolve the issue, a majority of our customers are able to use the service again (V2) while the service remains restricted for some customers (V1).
Update
November 4, 2021 · 16:25 CEST
Here you can check the current status of the data centre provider:
https://twitter.com/ovh_status/status/1448185498812485633
We are working hard to find a solution.
Issue
November 4, 2021 · 16:25 CEST
Due to internal problems in the data centre at OVH, there may currently be (isolated) restrictions in the use of our service.
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